Refund policy

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it, unopened, unused, with tags, and in its original packaging.

If you mistakenly ordered the wrong product, we may be able to refund you for the item but unfortunately you will need to cover the courier cost to deliver the product back to us. 

If an error was made on our part, we will be happy to cover all the costs associated with the return and refund for the order. 

To start a return, you can contact us at Info@fariawholefoods.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@fariawholefoods.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and resolve it as quickly as possible. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at Info@fariawholefoods.com.