Frequently Asked Questions
Where are you based?
- We are based in Fort Beaufort in the Eastern Cape.
Do you deliver all across South Africa?
- Yes, we deliver all across South Africa. Our delivery fee is R90. We also offer free shipping for orders over R1500.
Are your powders pure or do they contain additives?
- Our powders are pure and contain no unnecessary fillers or additives unless stated otherwise.
How long does delivery take?
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Orders typically arrive within 2–5 business days, depending on your location.
How do I use your powders?
- Our powders can be added to smoothies, juices, yogurt, baking, or recipes. Usage suggestions are included on product pages.
Are your products suitable for vegans?
- Most of our products are vegan, but please check individual product descriptions for confirmation.
Where do your products come from?
- Our products are sourced from trusted suppliers around the world and selected for quality and purity.
Are your products resealable?
- Yes, most of our packaging is resealable to help keep products fresh.
Which courier do you use?
- We mainly use Courier Guy.
Why are your prices lower than some other stores?
- We focus on selling high quality products directly to our customers allowing us to avoid large retail markups. Our minimalistic packaging also allows us to reduce costs so you only pay for the product without the unnecessary added costs.
Can I request a product you don’t currently sell?
- Yes, feel free to contact us if there is a product you would like us to stock.